We are committed to safeguarding the privacy of our website visitors and members; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information provided by you as you register to become a member of E-cocars car club.
(b) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
E-cocars and Metavera hold no financial information provided by you as you register.
(All financial information is encrypted and is only accessible through a Third Party Gateway Securetrading for payment collection. E-cocars is a PCI Compliant business)
We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.
Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites
(3) Using your personal data
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the car club services available on the website;
(d) send statements and invoices to you, and collect payments from you;
(e) send you email notifications which you have specifically requested;
(h) send to you [our newsletter and other] marketing communications Mailchimp (relating to our business which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology.) You can inform us at any time if you no longer require marketing communications.
We will not provide your personal information to any third parties for the purpose of direct marketing.
(4) Other disclosures
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(5) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted [using SSL technology].
Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
(6) Policy amendments
(7) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(8) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
Your personal contact information is processed and maintained by E-cocars. You’re entitled to view this information and to make any necessary amendments to ensure it is up-to-date. E-cocars’ members consent to E-cocars utilising this personal information for E-cocars’ marketing purposes, statistical analysis and credit control and to allow E-cocars to conduct ID verification at any time. We do not share personal information to third parties except for the specific purpose of recovering outstanding payments or in relation to insurance claims.
Your payment details (debit or credit card) are not held by E-cocars. It is held securely by Secure Trading, a third party gateway.
Logo from secure trading